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BPM in India: Banking—The Interest in BPM
BPM in India: Banking—The Interest in BPM Starting in April 2009, the second phase of the reforms by the Reserve Bank of India will open up the Indian banking sector to foreign banks and provide...
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BPM in India: Bridging the Digital Divide Through the Mobile – A Process...
BPM in India: Bridging the Digital Divide Through the Mobile – A Process Perspective In 2008, cell phone service expanded by 10 million connections per month in India—much of the expansion extending...
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BPM in India: Maturity of BPM in India—the Process Management Dimension
BPM in India: Maturity of BPM in India—the Process Management Dimension Jyoti Bhat and Jude Fernandez believe that process management deserves considerable mention in any narrative describing India’s...
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BPM in India: Lifting the Veil
BPM in India: Lifting the Veil In their debut Column for BPTrends, the authors share their insights into the state of BPM in India and forecast the direction Indian companies will likely take to...
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BPM in India: Thou Shalt Comply-the BPM Angle
BPM in India: Thou Shalt Comply-the BPM Angle This month, Jyoti Bhat and Jude Fernandez turn their attention to compliance regulation in India. They observe that, as Indian companies assume global...
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BPM in India: BPM and Quality Management—Will the Twain Meet?
BPM in India: BPM and Quality Management—Will the Twain Meet? Quality management has buy-in and commitment from senior management in most Indian companies, while BPM resides in the domain of IT. Jyoti...
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BPM in India: Spreading their Wings – Home-Grown Indian BPM Products
BPM in India: Spreading their Wings – Home-Grown Indian BPM Products While much has been written about the global BPM players and their efforts to increase their market share in the rapidly expanding...
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BPM in India: BPM in e-Governance—Towards Citizen-Centric Processes
BPM in India: BPM in e-Governance—Towards Citizen-Centric Processes This month, Jyoti Bhat and Jude Fernandez explore four different e-governance initiatives in the Indian government; two at the...
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BPM in India: The Career Portfolio
BPM in India: The Career Portfolio After receiving numerous inquiries regarding BPM careers from readers of their BPTends Column, Jyoti Bhat and Jude Fernandez decided to devote this month’s Column to...
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